There is a new Battlefield 4 bug for the PC that is causing the game to freeze and sound to loop over and over, and it has left fans frantically searching for a solution and fix for the issue.

The game's developer DICE is aware of the problem and looking to fix it. They have issued a statement on the BattleLog forum that confirmed the presence of the bug by adding it to the "Top Issues Tracker."

See that list here.

The glitch is causing gamers to have to restart their game because they remain stuck on the screen. According to the tracker there are still seven other major issues to be tackled in the game.

"I think there was a lot of noise about the game, but some of that is a function of your surface area. The more customers you have, the more noise becomes available. We did things wrong. We know that. We're gonna fix those things. We're gonna try to be smart about what customers want in the future," said EA's Richard Hilleman, reported Gamespot.

Currently the game is running a special feature for Fan Appreciation Month, which is being held due to the constant problems with the game.

DICE made the announcement this week on BattleLog, and said the Shortcut Kits bundle will be available for a limited time, and can be unlocked without level progression.

"One of the many giveaways during the Battlefield 4 Player Appreciation Month are the Shortcut Kits, voluntary bundles that will unlock various weapons for Battlefield 4 (the base game), allowing you to make up for lost time, or just catch up if you're new to the game. The Shortcut Kits are now available for download at no cost for a limited time," the Battlefield page wrote.

"Battlefield 4 Premium members will get access to two special Shortcut Kits, on top of two other Shortcut Kits accessible to all Battlefield 4 owners. See below for the handout schedule."

The kit will be available from Feb. 18 to 24. Premium users can get a different kit from Feb. 25 to March 4.